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Terms & Conditions

Terms and Conditions of Lost City Surf - Surf Retreats

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Acceptance of Terms and Conditions

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By booking a surf retreat with Lost City Surf ("we," "us," or "our"), you acknowledge and agree to be bound by the terms and conditions set forth herein.

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Limitation of Liability

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a. Third-Party Services: Lost City Surf acts as an intermediary between customers and third-party service providers for accommodations, lessons, meal plans, and other services. We are not liable for any act, omission, default, or negligence of these third-party providers.

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b. Surf Instruction Providers: Lost City Surf engages third-party surf instruction providers for surf-related activities. Participants acknowledge that surfing involves inherent risks, and Lost City Surf is not liable for any injuries, damages, or losses incurred during these activities. Customers participate at their own risk, and the surf instruction providers are responsible for the quality and safety of the surf lessons.

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c. Accommodations: Accommodations provided by third-party sources are subject to their terms and conditions. Lost City Surf is not responsible for the quality, safety, or suitability of these accommodations.

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d. Travel Arrangements: Lost City Surf is not liable for any delays, cancellations, injuries, damages, or losses arising from transportation services, including flights, transfers, and other modes of travel. It is the sole responsibility of the retreat participants to arrange their own flight to the destination.

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e. Travel Documents and Insurance: Customers are responsible for ensuring they possess the required travel documents and appropriate insurance coverage. Lost City Surf is not liable for any consequences resulting from insufficient or invalid travel documents or inadequate insurance coverage. Ensuring that surfing is covered by your insurance is your exclusive responsibility. We highly advise you to broaden your insurance policy to encompass potential expenses such as cancellations and other unforeseen costs related to loss, damage, injury, delays, or any other travel inconveniences that may occur during your journey.

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f. Assumption of Risk: Customers acknowledge that participating in surf retreat activities involves inherent risks. Lost City Surf is not liable for any injuries, damages, or losses incurred during these activities. Customers participate at their own risk and are responsible for their own safety.

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Refund

a. You agree that the cost of the retreat is non-refundable upon receipt of payment. It is your responsibility to ensure that you have trip cancellation insurance in case you need to cancel your trip.

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Feedback and Media Usage

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a. Feedback: Customers may provide written feedback to Lost City Surf. Any written material provided to us may be used for marketing purposes without further consent.

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b. Photos and Videos: Lost City Surf may capture photos and videos of customers during the surf retreat. These materials may be used in any of our services, including marketing. By participating, customers grant Lost City Surf the right to use their images.

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c. Opt-Out: If customers do not want their feedback, images, or likeness used, it is their responsibility to inform Lost City Surf in writing. Lost City Surf will make reasonable efforts to respect such requests.

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Severability


If any provision of these terms and conditions is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

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Governing Law

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These terms and conditions are governed by the laws of Canada, and any disputes shall be resolved in accordance with those laws.

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By booking a surf retreat with Lost City Surf, you affirm that you have read, understood, and accepted these terms and conditions

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